Returns & Exchanges
At Engine Official, we want you to be completely satisfied with your purchase. If your fashion pieces aren't the perfect fit, you can return or exchange them within 30 days of delivery.
1
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.
2
Package Your Items
Place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
3
Ship to Engine
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
4
Quality Check & Refund
Once our team inspects the returned garments, we will process your refund or exchange within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing